Repair and Service
We are one of the leading workshops for repairs to pipes, lighters and selected accessories. Our customers include both retailers from the European tobacco and jewelery industry as well as private customers who are fully catered for by our individual service. We are long-term repair partners for Dupont, Dunhill, Stanwell, ImCorona, Ronson, Peterson's, Davidoff, Rowenta and many others brands
Lighters
Is your lighter faulty or defective and in need of a professional repair? You’ve found the right people! Our warehouse contains original spare parts covering many products made over the last 100 years. This enables us to professionally repair almost any lighter.
Pipes
When it comes to pipe repairs most people think of replacement mouthpieces. But it can also involve cleaning the pipes’ bowl or converting it to a 9mm filter system. We do all of this on a daily basis.
Accessoires
Selected accessories such as writing instruments, cigarette holders, cigar cutters from Dupont, Dunhill and Davidoff expand our range of services for you
Submit repair
In addition to the repair of almost any lighter or pipe, we can also service nearly all products made by Dunhill. Whatever the problem or defect, we will analyse and repair your product and, on request, inform you in advance of the cost.
We recommend that you first consult one of our service partners or collection points in your area. Our Store Locator can help you find one.
If there is no service partner or collection point nearby, you are more than welcome to send us your item directly. Print and fill in the repair order form and send this with your item to us.
Store Locator
Find a Service Partner
Repair Order
For privat customers
Express Reparaturauftrag
For privat customers
Repair Order B2B
For our Service Partner
Frequently Answered Questions
What our customers say
Would you give us some feedback, please use the contact form.
Patrick aus Menden
Hello, the lighter arrived and works again! 🙂Thanks. brPatrick
Wolfgang from Mechernich
To the team,Thank you very much for the correct handling of my repair order. It was a great pleasure to be able to use my Dupont lighter again in full function. Best regardsWolfgang
Kai from Berlin
Dear Ladies and Gentlemen, I would like to thank you very briefly but very much for the incredibly fast and good repair of my Dupont lighter!! Have used your services for the second time and am thrilled again. Greetings from BerlinKai
Dorothee from Istein
Hello, today my lighters, which you have repaired so fantastically, came back. I am excited. Kind regardsDorothee
Harald fron Kamp-Lintfort
Thank you very much for the quick and good overhaul of my table lighter. It works tiptop and reliable. A wonderful addition on my smoke table. Kind regardsHarald
Heinz from Neuss
Thank you for the repair on my Pipe.Very good work. I come back to you. Kind regardsHeinz
Chris from Neustadt
Sehr geehrte Damen und Herren,ich bedanke mich ausdrücklich für die wirklich schnelle und gute Bearbeitung meines Feuerzeugs und wünsche Ihnen gleichzeitig eine besinnliche Adventszeit. Herzliche Grüße Chris
Heiko from Konstanz
Super Arbeit. Bin begeistert und genieße meine wunderhübsche Pfeifen.
CL
Hello, on this way, a heartfelt thank you for the repair. Your work was top, 1a. The lighter works like new. Best regards CL
GO
Dear Mr. Raasch, Thank you very much for the successful and prompt completion of our repair order. With such a service, no wishes remain open and you can only recommend it to anyone! For us this repair had a very special importance, because the lighter was a gift from the hand of our former Chancellor[…]
Juergen from Berlin
Today, my Dupont lighter came back from the repair. I would like to praise you on this way. Here you can see that real professionals have been at work. I am completely satisfied and will gladly come back to you if necessary and recommend you to friends and acquaintances. Greetings from Berlin Jürgen B.
Matthias R. from Brandenburg
I have sent my lighters to repair – now they work again. Great – everything was done wonderful and easily, and I am happy to be able to use these old gasoline lighters again. Thank you! Matthias
Heinrich P. from Munich
Dear P&L Center Team, thank your for the excellent repair of my lighter. This has been with me since over 40 years. And thanks to your great work I will continue to enjoy it. Best regards from Munich Heinrich P.
Claus K. from Duesseldorf
Dear PLC Team, I would like to thank you for the excellent work! I liked to wait a little longer for completion, for that they made me a very nice mouthpiece. Exactly according to template, like the original one. I look forward to. I wish the whole team a nice Christmas time Best regards Claus[…]
Claudia B. from Munich
Dear PLC Team, I would like to thank you for the great repair of my lighter. This is very close to my heart and I am happy to be able to use it again in an impeccable condition after a long time. Best regards Claudia B.
Alfred L. aus Frankfurt
Guten Tag, ich möchte auf diesem Wege ein ganz großes Lob aussprechen. Ich habe ein Rowenta-Feuerzeug aus den 1950er Jahren reparieren lassen, das schon sehr mitgenommen war. Ich hatte eigentlich nicht mehr die Hoffnung, dass es wieder funktionieren würde. Es ist ein Andenken an meinen kürzlich verstorbenen Vater. Umso mehr habe ich gefreut, als ich es nach einigen[…]
Ronald B. from Woking (UK)
Dear Mr Raasch, Many thanks for your excellent service in repairing the inlet valve on my Maruman T8 lighter. I have reassembled the lighter and it is working perfectly with no leaks. It is a pleasure to deal with such a professional service, as I could find no one in the UK or in the[…]
Karel K. from Prag (CZ)
Dear Holger, I received my repaired Dunhill lighter today. I would like to thank you for excellent service and good communication. Doing business with you was really good experience for me. Thank you also for secure packing and the gifts you included – that little brush and pouch was nice touch. With best regards Your[…]
Bernd H. from Ústí nad Labem (Czechia)
Dear All, the repair is excellent and the lighter works again perfectly. Great service! Best regards Bernd H.
Michael K. aus Hüllhorst
Sehr geehrtes Team von Pipe & Lighter, möchte mich hiermit sehr bedanken für Ihre absolut perfekte Reparatur meines Dunhill – ist wirklich wieder wie Neu und bringt Stil und Freude in mein Leben – so ein perfekter Service – auch in Details wie der Garantiekarte oder dem kostenlosen Säckchen ist sehr selten geworden – meinen[…]